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SMS is used for login codes and alerts, but text messages can be intercepted, spoofed, or redirected through phone-account attacks.

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SMS (Short Message Service) is a standardized mobile-network service for sending short text messages between phone numbers. It is widely used for person-to-person communication, service notifications, and one-time authentication codes, but messages are generally not end-to-end encrypted and may be visible to mobile operators or infrastructure handling delivery.

Security concerns include smishing—phishing delivered by text—along with sender-ID spoofing, malicious links, and social engineering. Account recovery and SMS-based multi-factor authentication can also be undermined when an attacker takes control of a phone number through SIM swapping, abuses carrier processes, or exploits signaling-system weaknesses. Organizations should avoid treating SMS as a high-assurance authentication factor where stronger options are practical, restrict sensitive content in texts, monitor number-change and authentication events, and train users to verify unexpected messages through a trusted channel.

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The United Parcel Service (UPS) says fraudsters have been harvesting phone numbers and other information from its online shipment tracking tool in Canada to send highly targeted SMS phishing (a.k.a. "smishing") messages that spoofed UPS and other top brands. The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn't be shipped unless the customer paid an added delivery fee.