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Scams use deception to steal money, credentials, or sensitive data, making them a cybersecurity risk for individuals and organizations.

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Scams are deceptive schemes intended to make people surrender money, credentials, sensitive information, or access. In information security, they commonly use phishing messages, impersonation, fraudulent websites, business-email compromise, fake technical support, or malicious attachments. Their defining feature is manipulation: the attacker creates a credible pretext and pressures the target to act before verifying the request.

Security teams should treat scams as an attack surface spanning email, messaging, telephone calls, social media, and payment workflows. Material risks include account takeover through stolen credentials, unauthorized payments, disclosure of personal or company data, and malware execution from deceptive content. Useful controls include phishing-resistant authentication, secure payment-change procedures with independent verification, filtering and domain protections, user training focused on reporting, and rapid review of suspicious messages or transactions. Incident handling may require revoking sessions, resetting credentials, contacting financial institutions, preserving evidence, and notifying affected parties where applicable.

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WormGPT, a private new chatbot service advertised as a way to use Artificial Intelligence (AI) to help write malicious software without all the pesky prohibitions on such activity enforced by ChatGPT and Google Bard, has started adding restrictions on how the service can be used. Faced with customers trying to use WormGPT to create ransomware and phishing scams, the 23-year-old Portuguese programmer who created the project now says his service is slowly morphing into “a more controlled environment.” The large language models (LLMs) made by ChatGPT parent OpenAI or Google or Microsoft all have various safety measures designed to prevent people from abusing them for nefarious purposes — such as creating malware or hate speech. In contrast, WormGPT has promoted itself as a new LLM that was created specifically for cybercrime activities.