Phishing uses deceptive messages to steal credentials or deliver malware, while user verification, MFA, and email filtering reduce the risk.
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Background for this topic.
Phishing is deceptive communication—by email, text, phone, or a fake website—that impersonates a trusted person or service to make someone disclose credentials, approve a transaction, reveal sensitive information, or run harmful software. Attackers use it to bypass technical controls by persuading a legitimate user to perform an action, and may target employees, customers, administrators, or suppliers.
Its impact can include account takeover, unauthorized payments, exposure of personal or business data, and access to internal systems. The most effective control for stolen-password phishing is phishing-resistant multi-factor authentication, such as hardware-backed passkeys or security keys, which binds authentication to the legitimate site. Organizations should also filter and authenticate messaging where possible, use password managers, restrict risky actions, train users to verify unusual requests through a separate channel, and provide rapid reporting so suspected credentials or sessions can be revoked.
The AgreeTo add-in for Outlook has been hijacked and turned into a phishing kit that stole more than 4,000 Microsoft account credentials. [...]
The Netherlands Police have arrested a a 21-year-old man from Dordrecht, suspected of selling access to the JokerOTP phishing automation tool that can intercept one-time passwords (OTP) for hijacking accounts. [...]
Microsoft is investigating an ongoing Exchange Online issue that mistakenly flags legitimate emails as phishing and quarantines them. [...]